Return downloaded ps4 game

However there's a catch. Sony states that if you have started to download or stream purchased content, you can't get a refund unless its faulty. Which could alleviate issues with games like Anthem which has reportedly been crashing PS4 consoles.

If you started to download or stream the purchased content you are not eligible for a refund unless the content is faulty," reads the support page on the official PlayStation site. Players would also be able to request a refund at anytime up until the release date of a game. And if it was purchased post-release, a refund can be requested 14 days after the date of purchase.

This follows the announcement of Sony curtailing the online service to several of its PS4 games including Driveclub. For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return. Your RMA will expire 30 days from the date it is generated; your item will not be considered refund-eligible unless it is shipped back to PlayStation Direct before your RMA expires. Return Shipping : Returns should be sent to our returns fulfillment center using the prepaid Federal Express return shipping label we provide to you.

We reserve the right to reject any return that does not comply with this requirement. PlayStation Direct does not take title to returned items until they are accepted at our returns fulfillment center, and the risk of loss remains with you until the returned item s are delivered to us at that location. Returns Requirements : In order to qualify for a refund, you must return the item within the applicable return policy period using the prepaid shipping label we provide to you, include the packing list or original purchase receipt, and identify the reason for the return.

All returned items must be in original condition, including all accompanying labels, cords, chargers, accessories, manuals, and other documentation. Rejected Returns : We reserve the right to reject returns that do not comply with our Returns and Refunds policy, including returned items:. With missing, damaged, altered, or otherwise unreadable serial number labels, manufacturer model or part number labels, or warranty labels. Without all original parts, or missing or damaged parts, packaging, and all other items originally included with the product.

We will notify you via email if your return is rejected. You will be responsible for the cost of shipping any rejected item s back to you. If you do not contact Customer Service to arrange the return of your rejected item s within ninety 90 business days from the date on the rejection notification, we will assume you do not wish to reclaim the property and will dispose of it at any time thereafter, in any manner as we see fit.

Refunds will be credited after we have processed your return and confirmed the returned item a is eligible for return; b was returned in a timely manner; and c complies with our returns requirements. Film TV Games. Fortnite Game of Thrones Books. Comics Music. Filed under: Gaming Entertainment Tech.

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